Emily RandolphEmily Randolph
Customer Support, FAQ Software

Your FAQ Website Design: How to Build it and Why it Matters

FAQ pages matter immensely for customer success. Copy and customize these questions and answers to...

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Emily RandolphEmily Randolph
Customer Support

A Complete Guide to the Fundamentals of Customer Service Strategy

Building your own customer service strategy is important to making your customers feel valued and...

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Emily RandolphEmily Randolph
Knowledge Management

Is Your Knowledge Management Solution Causing Would-Be Customers To Say “No”?

Need to upgrade your customer service with the best knowledge management solution? Take a deeper...

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Emily RandolphEmily Randolph
Customer Support, FAQ Software

How to Convert to the Best Freshdesk Alternative

The best Freshdesk alternative is ChipBot, with full knowledge base features with an easy to...

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Emily RandolphEmily Randolph
Customer Experience, Marketing

Behind the Curtain: 5 Human Behavior Books to Hack Your Customer Expectations

Understanding what to put forward in order to meet customer expectations can be a drag....

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Emily RandolphEmily Randolph
Customer Experience, E-commerce

Leverage Your Woocommerce Thank You Page. It’s Got Potential.

When creating a Woocommerce thank you page, you want to install plugins to get the...

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