ChipBot combines bot technology and crowdsourcing to bring a unique support experience on your website. Users interact with ChipBot like a typical bot but use search instead of conversing. Users find it simple to use, fast to address questions, and happier to buy your product.
1. Potential customers on your website ask a question through ChipBot.
2. ChipBot responds with a previous answer you provided from a previous customer.
3. ChipBot algorithm reorders results based on customer feedback.
Real time communication is not sustainable for startups, small merchants, or busy entrepreneurs. You lose strategic focus, time, and ability to optimize with live chat.
ChipBot resets support the expectations by offering self-service support. Instead of impatient customers waiting for a live chat agent, give your customers ChipBot.
Automatically answer questions from users who will convert to paying customers.
Use ChipBot to discover what visitors are typing before they bounce.
ChipBot reuses past answers, so you only answer unique questions.
Customers can access info about your product or service, 24/7/365.
Use ChipBot's reports to observe explicit user intent and behavior.
Capture email when users asks questions and send them to your CRM.
Use ChipBot's reports to observe negative question trends.
Use ChipBot's triggers to bring call to action to your newsletter signup form.
Reviews from real users who used ChipBot to automate support, reveal user behavior, and increase user retention.