Good customer support is one of the best and most underrated techniques out there to convert and retain customers. A fact we’re well aware of at ChipBot.
You can create videos to address FAQs, use our built-in chat feature to answer questions, and leverage our knowledge base called Nexus to ease problems before they even arise.
Ensure you’re always available when your customers need you to be.
Either answer questions in real-time or connect users to videos FAQs. Customers can also find answers via our knowledge base.
Once your set up Nexus, you can address up to 80% of concerns without the need for human intervention, thus saving up on valuable resources like time and money.