Emily RandolphCustomer Experience, Marketing
Behind the Curtain: 5 Human Behavior Books to Hack Your Customer Expectations
Understanding what to put forward in order to meet customer expectations can be a drag....
Read MoreChipBot Update v2.2
Nothing major this month, but want to get you up to speed on all of the bug fixes and updates. Stay tuned for more major updates in the next release!
ChipBot Update v2.1
ChipBot has been working to improve features and is happy to roll out version 2.1 with new icon options, weekly reports, real-time updating, and more.
Emily RandolphCustomer Experience, E-commerce
How to Create a Custom Woocommerce Thank You Page
When creating a Woocommerce thank you page, you want to install plugins to get the...
Read MoreEmily RandolphCustomer Experience, Customer Support
Customer Service vs. Customer Experience: What You Need to Know
Customer service vs. customer experience: what's the difference? The two are similar but you need...
Read MoreEmily RandolphCustomer Support
3 Bottom Line Customer Service Strategies for Improvement
In order to improve your relationships with customers, you need customer service strategies to get...
Read MoreEmily RandolphCustomer Support, Tools
How to Gain More Customers with These Reliable Elements of Customer Service
It is very important to have different elements of customer service in order to serve...
Read MoreEmily RandolphKnowledge Management
How to Unlock the Benefits of Knowledge Sharing
The benefits of knowledge sharing are unlocked when you learn how to utilize your knowledge...
Read MoreEmily RandolphCustomer Experience, Tips
How to Improve Your Website: 9 Tips for a Better User Experience
Learn how to improve a website for a better user experience with these 9 simple...
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