ChipBot, Inc - Knowledge Base, FAQ service, and Help Bot
Emily RandolphEmily Randolph
Startups, Customer Support

Startup Customer Support Needs a Part in the Process

Startups frequently focus too much marketing and product, and not enough on their startup customer...

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ChipBot Update v2.4

We have a handful of both major and minor updates, so be sure to read through and get up to speed on all the new things you can do with your ChipBot.

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ChipBot Update v2.3

We’ve been hard at work and have a handful of major updates, as well as a large number of minor ones. Check out the full list of enhancements in ChipBot!

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Emily RandolphEmily Randolph
Customer Support

SaaS Customer Support that You Need to Drive More Satisfaction

The door to good SaaS is locked, but these 6 keys will help you unlock...

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Emily RandolphEmily Randolph
Customer Support, FAQ Software

Your FAQ Website Design: How to Build it and Why it Matters

FAQ pages matter immensely for customer success. Copy and customize these questions and answers to...

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Emily RandolphEmily Randolph
Customer Support

A Complete Guide to the Fundamentals of Customer Service Strategy

Building your own customer service strategy is important to making your customers feel valued and...

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Emily RandolphEmily Randolph
Knowledge Management

Is Your Knowledge Management Solution Causing Would-Be Customers To Say “No”?

Need to upgrade your customer service with the best knowledge management solution? Take a deeper...

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Emily RandolphEmily Randolph
Customer Support, FAQ Software

The Simple and Affordable Freshdesk Alternative

Not every business has the same needs. Therefore, not every software system will fit your...

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Emily RandolphEmily Randolph
Customer Experience, Marketing

Behind the Curtain: 5 Human Behavior Books to Hack Your Customer Expectations

Understanding what to put forward in order to meet customer expectations can be a drag....

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Knowledge Awaits You

"Drifting out there, deep beneath dead oceans signaling all the while. And we, the first to crack it."
- The Master Cryptarch, Rahool

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