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Emily RandolphEmily Randolph
Customer Experience, Marketing

Behind the Curtain: 5 Human Behavior Books to Hack Your Customer Expectations

Understanding what to put forward in order to meet customer expectations can be a drag....

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ChipBot Update v2.2

Nothing major this month, but want to get you up to speed on all of the bug fixes and updates. Stay tuned for more major updates in the next release!

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ChipBot Update v2.1

ChipBot has been working to improve features and is happy to roll out version 2.1 with new icon options, weekly reports, real-time updating, and more.

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Emily RandolphEmily Randolph
Customer Experience, E-commerce

How to Create a Custom Woocommerce Thank You Page

When creating a Woocommerce thank you page, you want to install plugins to get the...

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Emily RandolphEmily Randolph
Customer Experience, Customer Support

Customer Service vs. Customer Experience: What You Need to Know

Customer service vs. customer experience: what's the difference? The two are similar but you need...

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Emily RandolphEmily Randolph
Customer Support

3 Bottom Line Customer Service Strategies for Improvement

In order to improve your relationships with customers, you need customer service strategies to get...

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Emily RandolphEmily Randolph
Customer Support, Tools

How to Gain More Customers with These Reliable Elements of Customer Service

It is very important to have different elements of customer service in order to serve...

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Emily RandolphEmily Randolph
Knowledge Management

How to Unlock the Benefits of Knowledge Sharing

The benefits of knowledge sharing are unlocked when you learn how to utilize your knowledge...

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Emily RandolphEmily Randolph
Customer Experience, Tips

How to Improve Your Website: 9 Tips for a Better User Experience

Learn how to improve a website for a better user experience with these 9 simple...

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Knowledge Awaits You

"Drifting out there, deep beneath dead oceans signaling all the while. And we, the first to crack it."
- The Master Cryptarch, Rahool

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