ChipBot, Inc - Knowledge Base, FAQ service, and Help Bot
Emily RandolphEmily Randolph
Startups, Customer Support

Startup Customer Support Needs a Part in the Process

Startups frequently focus too much marketing and product, and not enough on their startup customer...

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Emily RandolphEmily Randolph
Customer Support

The SaaS Customer Support that You Need to Drive More Satisfaction

The door to good SaaS is locked, but these 6 keys will help you unlock...

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Emily RandolphEmily Randolph
Customer Support, FAQ Software

Your FAQ Website Design: How to Build it and Why it Matters

FAQ pages matter immensely for customer success. Copy and customize these questions and answers to...

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Emily RandolphEmily Randolph
Customer Support

A Complete Guide to the Fundamentals of Customer Service Strategy

Building your own customer service strategy is important to making your customers feel valued and...

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Emily RandolphEmily Randolph
Knowledge Management

Is Your Knowledge Management Solution Causing Would-Be Customers To Say “No”?

Need to upgrade your customer service with the best knowledge management solution? Take a deeper...

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Emily RandolphEmily Randolph
Customer Support, FAQ Software

A Freshdesk Alternative That Will Help You See the Light

There are many Freshdesk alternatives, but only one of them is right for you. ChipBot...

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