What is ChipBot?

Pylons are deceptively easy to use and add a much-needed bit of excitement and authenticity to your website’s face. 

This takes the form of a video appearing as a small popup on the visitor’s screen. It’s kept small, so as to not interfere with the customer’s experience, but the hint of motion will draw in the viewer and keep them engaged. 

You are able to quickly record your own video with your webcam or phone camera, or you can choose from a selection of pre-recorded videos that we provide. Our diverse catalog of stock videos lets you quickly choose something that will suit your site, with there always being the option to make your own video when you want to. So, how can they be used?

• Use a Pylon to grab a viewer’s attention and welcome them to your site, giving them that extra human touch. 
• Maybe you want to show your visitor a selection of glowing product reviews or testimonials. 
• You can also use a Pylon to create an organic, engaging advertisement or announcement that fits right into your site’s design.

Regardless of how you use them, Pylons are a fantastic way to make your viewers feel welcome and add a dash of authenticity to your site. 

When it comes to online business, authenticity makes all the difference.

Whereas a Pylon can act as an exciting doorman for your website, Nexus is more sophisticated and functions as a one-stop-shop for all of your customer’s questions and concerns. 

Nexus is essentially an infinitely adaptable self-help kiosk and FAQ page and will eliminate the misery of responding to the same question fifty times a day. This portal allows customers to ask any and all questions they may have, with Nexus directing them to the answer they seek. 

While this may sound mundane on its face, Nexus’ greatest strength is its ability to evolve: If a customer asks a question that doesn’t currently have an answer set up, you are notified in real-time and can create a response that suits their needs. Nexus will then store this information, and deliver it to the next customer who wonders the same thing. With Nexus, every question answered is a problem solved, and another thing you need to worry about. 

With time, Nexus can all but eliminate the need to respond to customer questions, which is just one more thing you don’t need to worry about.

The true strength of these two programs is not what they do for the customer, but what they do for you. 

Pylons and Nexus both record data about the people who visit your site, which can then be used to improve the experience for both you and them. ChipBot’s programs can detect patterns in customer behavior and give you valuable insights into what is and is not working for your website, allowing you to put your time and effort into improving what needs help, and capitalizing on what is working well. 

Tired of feeling like you’re all alone when it comes to your website? To quote our founder, “ChipBot is like a co-pilot for your website, listening to your customers so you don’t have to.” We offer tools that help small businesses build a relationship of trust with their customers: 

Pylons can add that human element, like meeting with a sales rep or having a quick zoom call with the boss.

 Nexus quietly handles the endless task of answering questions and helping your customers, removing the need for live chat or the frustration of waiting for someone to reply to your needs. 

And, while benefiting your customers on the front end, ChipBot is collecting analytics to help you on the back end, making your life easier at every step of the way. 

We know how stressful it is to manage a website, let alone a business; our company offers a helping hand.