What is ChipBot?

James Hicks
written by
James Hicks
last updated
February 04, 2022
What is ChipBot?

Are you enjoying answering the same questions thirty times in one day? 

How about staring at your website and trying to figure out why people are clicking away? 

Sick of knowing how many carts are left abandoned, moments away from a sale?

Getting exhausted just thinking about parsing data analytics to optimize your business? 

We can help. 

ChipBot produces software that helps both businesses and their clients during online interaction. Our software can act as both a doorman and an aide, welcoming customers and assisting them with the questions you hate having to answer. ChipBot’s simple to use software will make your website more memorable and personal, all while removing the tedium of answering FAQ’s, and replying to the same email over and over again. 

Better still is the fact that our programs do so with an interface that is as elegant as it is unobtrusive.

The two products currently on offer are Pylons and Nexus. Each functions on its own as a valuable tool for businesses of all sizes, but they can also seamlessly integrate with each other to create an all-in-one solution to your customer’s online needs.

Small businesses and startups find their website support and sales to be:

  1. Tedious 😠
  2. Redundant 😡
  3. Impersonal 🤬

ChipBot was built so support can be useful and online sales can be targeted and intelligent.

Pylons are deceptively easy to use and add a much-needed bit of excitement and authenticity to your website’s face. 

This takes the form of a video appearing as a small popup on the visitor’s screen. It’s kept small, so as to not interfere with the customer’s experience, but the hint of motion will draw in the viewer and keep them engaged. 

You are able to quickly record your own video with your webcam or phone camera, or you can choose from a selection of pre-recorded videos that we provide. Our diverse catalog of stock videos lets you quickly choose something that will suit your site, with there always being the option to make your own video when you want to. So, how can they be used?

  • Use a Pylon to grab a viewer’s attention and welcome them to your site, giving them that extra human touch. 
  • Maybe you want to show your visitor a selection of glowing product reviews or testimonials. 
  • You can also use a Pylon to create an organic, engaging advertisement or announcement that fits right into your site’s design.

Regardless of how you use them, Pylons are a fantastic way to make your viewers feel welcome and add a dash of authenticity to your site. 

When it comes to online business, authenticity makes all the difference.

Whereas a Pylon can act as an exciting doorman for your website, Nexus is more sophisticated and functions as a one-stop-shop for all of your customer’s questions and concerns. 

Nexus is essentially an infinitely adaptable self-help kiosk and FAQ page and will eliminate the misery of responding to the same question fifty times a day. This portal allows customers to ask any and all questions they may have, with Nexus directing them to the answer they seek. 

While this may sound mundane on its face, Nexus’ greatest strength is its ability to evolve: If a customer asks a question that doesn’t currently have an answer set up, you are notified in real-time and can create a response that suits their needs. Nexus will then store this information, and deliver it to the next customer who wonders the same thing. With Nexus, every question answered is a problem solved, and another thing you need to worry about. 

With time, Nexus can all but eliminate the need to respond to customer questions, which is just one more thing you don’t need to worry about.

The true strength of these two programs is not what they do for the customer, but what they do for you. 

Pylons and Nexus both record data about the people who visit your site, which can then be used to improve the experience for both you and them. ChipBot’s programs can detect patterns in customer behavior and give you valuable insights into what is and is not working for your website, allowing you to put your time and effort into improving what needs help, and capitalizing on what is working well. 

Tired of feeling like you’re all alone when it comes to your website? To quote our founder, “ChipBot is like a co-pilot for your website, listening to your customers so you don’t have to.” We offer tools that help small businesses build a relationship of trust with their customers: 

Pylons can add that human element, like meeting with a sales rep or having a quick zoom call with the boss.

 Nexus quietly handles the endless task of answering questions and helping your customers, removing the need for live chat or the frustration of waiting for someone to reply to your needs. 

And, while benefiting your customers on the front end, ChipBot is collecting analytics to help you on the back end, making your life easier at every step of the way. 

We know how stressful it is to manage a website, let alone a business; our company offers a helping hand. 

Our long-term goals are grander than just producing a simple set of plugins. 

We aim to unify the plugin ecosystem in its entirety, providing a platform for future apps to function in harmony with one another. We are working to make ChipBot become not just a provider of plugins, but a platform for them, with the goal of allowing developers to create and sell their own applications that are compatible with ChipBot to businesses using the platform. 

We want the ecosystem to grow beyond what even we can imagine, with devs creating tools all of our users can benefit from. While we are working to provide smart solutions to issues such as cart abandonment by the end of 2022, we want to open the door to others to solve problems that they see as key to helping small businesses.

Ideally, ChipBot’s platform will be able to grow and diversify to the point where you can simply tick a box marked “improve online sales,” and ChipBot will handle the rest. 

Short and Sweet 

We are working to provide the software required to let you solve complex technical problems, without needing to spend your time and energy figuring out the nitty-gritty details. 

Let us handle the technical side of your online presence so you can focus on doing what you love. 

In the cutthroat and confusing world of online business, ChipBot has your back: Let Pylons make your drab site more engaging and exciting, all while Nexus solves the issue of customer support. 

While you’re making sales, we will collect and interpret the data generated not only by your site but by other users too, so that we can give you a wealth of information and key insights into your business’s online presence. 

Let our software work for you.

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