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Emily Randolph
Automation, Customer Support
Put Customers First. Helpdesk Automation is the Answer.
If you want to create the fastest response time for your customers, helpdesk automation can...
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Emily Randolph
Startups, Customer Support
Don’t Allow Poor Customer Service to Drag You Down
Poor customer service can lead to a lot more than a decrease in sales. Don’t...
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Emily Randolph
Customer Support
How to Deal with Rude Customers When You Just Want to Scream
Rude customers can be overwhelming for customer service representatives. Find ways to keep the conversation...
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Emily Randolph
Self-Service Support
Help Customers Be Their Own Hero with Web Self-Service
When browsing online, customers need a hero. Web self-service allows you to be that hero...
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Emily Randolph
Customer Support
4 Amazing Types of Customer Service to Try Right Now
To give your customers the best experience possible, you need to find the most amazing...
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Emily Randolph
Customer Support, Self-Service Support
How to Build Customer Self-Service and Support That Users Love
If you want your customers to love your support, try a customer self-service system that...
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