ChipBot Nexus is simply the evolution we work support with our customers...
Deliver lightning fast answers for basic and complex questions, for each customer, without lifting a finger.
Having answers everywhere keeps customers happy and increases the odds of a sale.
ChipBot is a quick solution to search for repeat answers.
ChipBot is about balancing customer needs and has built-in live chat and contact forms.
Offer customers to search through your FAQs, tutorials, guides, instructions, directions, and more.
Use our FAQ generator to start out your FAQs if you don't have any.
ChipBot will report back which content is getting hit by which search query, similar to google.
Use our text editor to add simple to complex answers, like you would in Word or Google Docs.
Have an answer already on YouTube? Link a video directly within the editor as your answer!
Answering questions with a "yes" or "no" is OK! Customers often want acknowledgement to a question, not an essay.
Find trends on what users are searching for before a purchase.
Use the data to improve weaknesses on your website and add more to the knowledge base.
Use our integrations to export data out of ChipBot and into your systems like HubSpot.
Answer with a guide or tutorial and get them on your website.
Offer real-time clarity with a proper answer from the knowledge base.
Offer clarity and up-to-date information without reworking your website.
Whenever there isn't an answer inside ChipBot, we'll defer to a contact form or live chat.
Adding ChipBot Nexus is a simple, one time code embed, like a Facebook Pixel.