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Ignoring Feedback is a Recipe for Bad Business — and Bad Mashed Potatoes

Matt Mroczek
written by
Matt Mroczek
last updated
February 09, 2021

Customer feedback is a must-have ingredient for any business’ sales funnel. A feedback system validates decision-making and provides insights on what’s working, what’s not, and why.

Consider this: would you serve Thanksgiving dinner without a taste test? Not having a feedback loop is like making bland mashed potatoes and wondering why no one is digging in.

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Matt Mroczek
Matt Mroczek

Matt Mroczek recently left the marketing agency world where he was overseeing national campaigns for some of your favorite household brands. His scrappy, can-do attitude is what drives and pushes him to successfully growth hack any situation.


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