Customer feedback is a must-have ingredient for any business’ sales funnel. A feedback system validates decision-making and provides insights on what’s working, what’s not, and why.
Consider this: would you serve Thanksgiving dinner without a taste test? Not having a feedback loop is like making bland mashed potatoes and wondering why no one is digging in.
Matt Mroczek recently left the marketing agency world where he was overseeing national campaigns for some of your favorite household brands. His scrappy, can-do attitude is what drives and pushes him to successfully growth hack any situation.