With our latest batch of code changes all deployed, we’re ready to share what’s been updated and what’s on the horizon.
Before we get in the details… thank you for continuously using ChipBot to help increase your website sales and save time by automating your support.
Most of you are using ChipBot Pylons but as we progress throughout the year, I’ll be sharing guides on how you can also use ChipBot Nexus for website support automation in conjunction with personalized videos.
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We have two changes to share.
First, everyone will save one dollar. Here are the monthly prices that changed.
You’ll see these changes on your next invoice in the billing history section. For our EU friends, you’ll save about 0.87 € per month. Our outback friends will save about 0.73 AUD per month.
Second, we are introducing serving capacity limits for each plan.
Serving capacity is how many unique visits ChipBot can serve for a given month.
We pay for extra servers and maintain redundancy to make sure ChipBot loads fast, stays reliable, always sells to your customers, and always answers them automatically. To make sure those remain guaranteed as we scale to 10x users, we are charging a little bit more for those who bring a ridiculous amount of traffic.
Here are the unique hit limits:
If you’re paying today, you probably won’t need to worry about this change. 99% of all customers are far from their limit. You can track the usage on your dashboard.
This change is for the 1% who are bringing in 60k or 120k unique visits a month. This is traffic I wish I had!
5% of you run digital marketing agencies and that statistic is growing! You use ChipBot for lead gen but are also using ChipBot for your clients for a variety of benefits.
The main use case is usually a landing page video or drop-in support replacement to live chat.
Today’s challenge is the main ChipBot dashboard is built for the business owner who owns the website. This makes it a bit confusing if you manage clients with one account or have several different email accounts for each ChipBot instance.
To solve this, we built a new Agency platform that allows you to manage several different ChipBot instances, invite clients for specific sites, manage access, and eject instances without shutting down ChipBot when a client moves on. We also added the ability to share reports with clients but also see things 10,000 feet above as an agency.
To get started, Agency Plans start at $49/mo and have a 7-day free trial.
You can request an invite on https://getchipbot.com/agencies
This list here is purposely light on details and I’ll be sharing details in our next update post.
Matt is a Houston-based entrepreneur with over a decade of experience building highly scalable web-based technology solutions. Knowledgable in 12 different programming languages and experienced startup veteran; having worked on 6 others. He's currently the founder and CEO of ChipBot. You can reach Matt on Twitter, LinkedIn, or StackOverflow.