Help Desk functions

By default, this will render all FAQs in the help desk. The attributes below can help target specific FAQ folders.

Styling can be overwritten with your CSS.

Attributes:

• (Optional) data-parent-id=”node_xxxx”
  • To get the folder ID, click a folder in the Help Desk and copy the value where it says id=node_xxxx in the URL.

This will hide the icon of ChipBot.

This will show the icon of ChipBot.

This opens ChipBot to a specific article ID. Article IDs begin with “ins_”

You can also open the article in a larger window using the following function: