Chat functions

Open Live Chat

This will open the live chat screen or the pre-chat form, depending on your settings.

chipBotApi.openLiveChat();

To pre-populate form data, use an object with the following properties for the first argument:

chipBotApi.hideVideoIcon({email: '', name: ''});

HTML: Open Live Chat

It is the same as the JavaScript function but uses HTML instead.

<a class="chipbot-open-chat">Open Live Chat</a>

Browser URL: Open Live Chat

Whenever you want ChipBot to open from a link, append ?start-chat in the URL and it will automatically open ChipBot’s live chat functionality.